About Us
IT365 s.r.o.
A consulting firm under the ITcko brand. Based in Bratislava, Slovakia, we work with mid-size and large organizations across Slovakia and internationally.
Expertise
What we focus on
Four areas where we deliver measurable impact.
GLPI & ITSM
Implementation, plugin development, integrations and hosting of the open-source ITSM platform GLPI. Including our proprietary workflow plugin Cascade.
More about GLPI →AI & automation
Workflow automation, LLM integrations and custom AI solutions. Tools that save time and reduce error rates.
More about AI →ITIL v5 consulting
Audit, design and implementation of IT processes aligned with ITIL v5. For any ITSM tool — including GLPI and Jira.
More about ITIL v5 →Security & compliance
Penetration testing, ISO 27001, NIS2 compliance and network infrastructure audits.
More about security →Approach
How we work
Technical Depth
We go beyond recommendations. We design, configure, develop and deploy — from the first conversation to production rollout.
Process-Driven Thinking
ITIL v5 is not a certificate on the wall for us — it is the way we approach every project. Structured, measurable, repeatable.
One Team, Full Spectrum
From process audits through development to security testing. One team that understands the full context — no unnecessary hand-offs between vendors.
Certifications & partnerships
Verified expertise
ITSM & governance
ITIL Expert · ITIL Managing Professional · ISO 20000 · COBIT
Security & compliance
ISO 27001 Lead Auditor · CEH · CompTIA Security+ · CCNP
Architecture & delivery
TOGAF · PRINCE2 · DevOps
Cloud & partnerships
Microsoft Azure · AWS Certified · IBM Silver Partner